1. Introduction

Tye’s House, Inc. (“Tye’s House,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, tyeshouse.org and localfoodheroes.org (collectively, the “Sites”), or use our services.

Please read this Privacy Policy carefully. By accessing or using our Sites, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Sites.

2. Organization Information

Tye’s House, Inc.
A New Jersey Nonprofit Corporation | 501(c)(3) Tax-Exempt Organization
EIN: 92-2392040

Contact Information:
330 Changebridge Road, Suite 101
Pine Brook, New Jersey 07058
Email: eli@tyeshouse.org
Phone: (862) 485-4039

3. Information We Collect

3.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

Program Applications:

• Name, address, phone number, email address
• Date of birth, Social Security Number (for program verification)
• Employment history and skills
• Housing history and current situation
• Military service information (for veteran programs)
• Emergency contact information
• References and background information
• Any other information you choose to provide

Donations:

• Name, billing address, email address
• Payment information (processed securely by third-party processors)
• Donation amount and frequency
• Communication preferences

Communications:

• Name and email address when you contact us
• Any information you include in your messages
• Survey responses and feedback

Newsletter Subscriptions:

• Email address and name
• Communication preferences

Volunteer Applications:

• Name, contact information
• Skills and availability
• Background check information (where required)

3.2 Information Collected Automatically

When you visit our Sites, we automatically collect certain information:

Device and Usage Information:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Click patterns and navigation paths

Cookies and Similar Technologies:

• We use cookies, web beacons, and similar tracking technologies
• See Section 8 for detailed cookie information

Location Information:

• General geographic location based on IP address
• Precise location only if you provide it or grant permission

3.3 Information from Third Parties

We may receive information about you from:

• Referral partners (Veterans Haven North, other service providers)
• Background check providers (with your consent)
• Public databases for verification purposes
• Social media platforms (only if you interact with us there)

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Program Administration

• Process and evaluate program applications
• Verify eligibility for programs
• Communicate about program status and activities
• Provide program services and support
• Coordinate with partner organizations
• Maintain program records and documentation

4.2 Donation Processing

• Process and acknowledge donations
• Provide tax receipts
• Communicate with donors about our work
• Send donation confirmations and receipts

4.3 Communications

• Respond to your inquiries and requests
• Send newsletters and updates (with your consent)
• Provide information about our programs
• Send administrative messages about our Services

4.4 Website Improvement

• Analyze website usage and trends
• Improve website functionality and user experience
• Troubleshoot technical issues
• Prevent fraud and ensure security

4.5 Legal and Compliance

• Comply with legal obligations
• Protect our rights and property
• Investigate and prevent fraud or illegal activity
• Enforce our Terms of Service

4.6 Research and Reporting

• Conduct program evaluation and research
• Prepare grant reports and funding applications
• Create aggregated statistical data (de-identified)
• Measure program outcomes and impact

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment processors (for donations)
• Email service providers
• Website hosting and maintenance
• Background check providers
• Database management services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Partner Organizations

With your consent, we may share relevant information with:

• Veterans Haven North (for program coordination)
• Housing agencies and referral partners
• Other service providers supporting your program participation
• Grant funders (in aggregate or de-identified form)

5.3 Legal Requirements

We may disclose information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations (subpoenas, court orders)
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or respond to government requests

5.4 Business Transfers

If Tye’s House is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5.5 With Your Consent

We may share information for any other purpose with your explicit consent.

6. Data Security

6.1 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

6.2 Limitations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6.3 Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request a copy of your information in a portable format

To exercise these rights, contact us at eli@tyeshouse.org.

7.2 Deletion

You may request deletion of your personal information, subject to:

• Our legal obligations to retain certain records
• Ongoing program participation requirements
• Legitimate business needs

7.3 Marketing Communications

You can opt out of marketing emails by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us at eli@tyeshouse.org
• Updating your communication preferences (if you have an account)

Note: You cannot opt out of essential service communications related to your program participation or donations.

7.4 Cookies

You can control cookies through your browser settings. See Section 8 for more details.

7.5 Do Not Track

Our Sites do not currently respond to “Do Not Track” signals from browsers.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our Services.

8.2 Types of Cookies We Use

Essential Cookies:

• Required for website functionality
• Enable core features like security and accessibility
• Cannot be disabled

Analytics Cookies:

• Help us understand how visitors use our Sites
• Collect information about pages visited and user behavior
• Data is aggregated and anonymous

Functionality Cookies:

• Remember your preferences and settings
• Enhance your user experience

Marketing Cookies (if applicable):

• Track website visits for marketing purposes
• May be set by third-party services

8.3 Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Delete existing cookies
• Accept or reject cookies on a case-by-case basis

Note: Disabling certain cookies may affect website functionality.

8.4 Third-Party Analytics

We may use services like Google Analytics to understand website usage. These services may use cookies and collect information according to their own privacy policies.

9. Third-Party Services

Our Sites may integrate with or link to third-party services, including:

Payment Processors:

• We use secure third-party processors for donations
• They have their own privacy policies and terms

Social Media:

• We may have social media buttons or feeds
• Interacting with these features may allow third parties to collect information

External Links:

• Our Sites may contain links to other websites
• We are not responsible for the privacy practices of third-party sites

We encourage you to review the privacy policies of any third-party services you access through our Sites.

10. Children’s Privacy

10.1 Age Restrictions

Our Sites are not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent.

10.2 Parental Rights

If you believe we have collected information from a child under 18 without proper consent, please contact us immediately at eli@tyeshouse.org, and we will take steps to delete such information.

10.3 COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You have the right to request information about:

• Categories of personal information collected
• Sources from which information was collected
• Business purposes for collecting information
• Categories of third parties with whom we share information

11.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

You have the right to opt out of the “sale” of personal information. We do not sell personal information.

11.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

11.5 How to Exercise Rights

To exercise your California privacy rights, contact us at eli@tyeshouse.org or call (862) 485-4039. We will verify your identity before responding to requests.

12. International Users

12.1 Data Transfer

Our Sites are operated in the United States. If you access our Sites from outside the United States, your information will be transferred to, stored, and processed in the United States.

12.2 European Users

If you are in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access and portability
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

Contact us at eli@tyeshouse.org to exercise these rights.

13. Changes to This Privacy Policy

13.1 Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

13.2 Notification

We will notify you of material changes by:

• Posting the updated policy on our Sites with a new “Last Updated” date
• Sending an email to registered users
• Displaying a notice on our Sites

13.3 Continued Use

Your continued use of our Sites after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
Tye’s House, Inc.
330 Changebridge Road, Suite 101
Pine Brook, New Jersey 07058
Email: eli@tyeshouse.org
Phone: (862) 375-5001